The new HELP job portal allows job seekers to view job postings and upload resumes.


Governor Kathy Hochul announced the immediate availability of thousands of state job openings in health and human services across ten state agencies as part of an emergency limited placement program to address critical Labor Shortage Issues in Health and Sanitation State Government Security Designation. A new web page and portal is available listing HELP job vacancies and allowing job seekers to upload applications and resumes for positions of interest to them at: https://www.cs.ny.gov/help/.


“From the medical staff at our hospitals to the social workers who connect families to vital services, the brave New Yorkers who support Health and Human Services are our state’s everyday heroes,” Governor Hochul said. “In light of the recent worker shortages, New York State is taking temporary steps to help agencies fill critical roles in health and human services and to promote the safety and well-being of all New Yorkers. There are thousands of opportunities and I urge anyone considering a public Those in service careers can visit the Help Portal and attend our virtual career fair to learn more about this important work.


Timothy R. Hogues, Commissioner of the Civil Service and Chairman of the Public Service Commission, said, “The Civil Service is actively working to help recruit the next generation of New York State’s workforce. The HELP program is just one step we are taking to help our partner state agencies attract and retain a diverse and talented workforce that can serve all The future of New Yorkers. I encourage everyone to visit this page and apply for any positions that interest you, starting a rewarding career that will bring many benefits to New York State.”


Acting State Health Commissioner Dr. James McDonald said, “The Department of Health looks forward to adding a new, diverse and talented workforce who will play a critical role in supporting and educating New Yorkers about public health. The HELP program will assist agencies across the state to fill critical positions and will provide Excellent resource for individuals and families.”


Kerri Neifeld, Commissioner, New York State Office of People with Developmental Disabilities“Health and human service careers are easier than ever in New York State, and OPWDD appreciates efforts through the HELP program to streamline the hiring process for direct support professionals and other positions. Rebuilding our workforce is a top priority for the agency , as we work to improve access to services and fulfill our mission of community acceptance and inclusion for people with developmental disabilities.”


Suzanne Miles Gustave, Acting Commissioner, New York State Office of Children and Family Services, said“As New York State faces a historic human services workforce shortage, Governor Hochul and our partners in the public service have recognized the need to address this crisis, and the HELP program will help bring in a diverse pool of qualified, enthusiastic of talent pool professionals entering the field. I am excited to see how this addition to our service work provides critical support to our vulnerable children, families and communities in times of greatest need.”


New York State Department of Labor Commissioner Roberta Reardon said, “Careers in New York State offer competitive pay, amazing benefits, and open doors of opportunity. The Department of Labor is proud to partner with public servants through our statewide digital public awareness campaign and host a virtual career fair that will New Yorkers would love to connect with their profession.”


The HELP program temporarily eliminated the civil service examination requirement for more than 100 direct care, health and human services positions in state agencies for 12 months. To qualify for a HELP program job, candidates must meet the job’s minimum eligibility requirements and any other conditions of employment.Candidates should visit Help job portal And use the Job Seeker Portal to apply for positions in the HELP program. Candidates from diverse backgrounds and traditionally marginalized communities are encouraged to apply.


To highlight the many career opportunities currently available as part of the HELP program, all job seekers are invited to attend the New York State HELP Virtual Career Fair on Thursday, May 11, from 11:00 am to 2:00 pm. Featuring a variety of state agencies, with a special focus on the many positions immediately available and filled by the HELP program. The career fair will also include an information session about the HELP program to help job seekers start their careers in New York State.To register and learn more, click here.


As part of the HELP program, New York State launched a statewide social media campaign that included video and web content to help attract candidates to apply for these key positions.Event content and other information and resources to help candidates understand the program are available at www.cs.ny.gov/help.


The HELP program is designed to help address statewide labor shortages in critical health and safety occupations. Titles eligible for recruitment under the HELP program are limited to positions that provide critical services to meet the essential health, safety, and day-to-day needs of New Yorkers. Examples of some of the most popular titles included in the program include Direct Support Assistant, Licensed Nurse Practitioner, Registered Nurse (Teaching and Research), Master of Licensed Social Worker, Mental Health Therapy Assistant, and Psychologist.


To learn more about working in New York State and how to take the next step to pursue a rewarding career in public service, visit Civil Service Department website and follow the department Facebook, Twitterand LinkedIn.



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